COMPUTER REPAIR! Call 1-877-GEEK-TEKS Now! LAPTOP REPAIR TOO

At http://geekteks.com get A+ service & a fix guaranteed! Canadians go to: http://www.geekteks.ca/compute... go to: http://www.geekteks.com/comput... audio/video is out of sync on this video. View the video response for an in sync version or click here: http://www.youtube.com/watch?v... at Geek Teks are very proud NOT to be associated with the Geek Squad or any of the other companies mentioned in this video. We are very different. Read on to find out why some or our policies help maintain accountability within our company and keep us a very honest business.You see, unlike the Geeksquad and other well-known computer repair service centers, not only do you not pay UNLESS we fix it, but also, you do not pay UNTIL we fix it. We do not charge your account UNTIL after we have obtained your signature on our invoice indicating your complete %100 satisfaction with both our service and charges as they appear on the invoice. By implementing these policies into the framework of our SOP, we are able to build trust in our business and renew consumer confidence.Also, all of our teks are highly experienced and therefore skilled. Our teks usually have at least three certifications: A+, Net+, and Sec+. Although we don't feel the certifications are really the most important qualification of a good tek, we understand they are important in the eyes of most consumers. Finally, our teks undergo a complete and thorough background check. Our company takes pride in becoming as transparent as possible to the consumer. Why? Because we have absolutely nothing to hide. See, when your an honest company, you can implement honest policies such as ours without fear of consumer fraud. We trust our customers and we know that our customers trust us. And that is just the way a good honest business in North America should run.For more information on how to avoid computer repair fraud, please visit: http://geekteks.com/blog/how-t...

Channel: Howto & Style
Uploaded: November 19, 2006 at 8:25 am
Author: jdelshad

Length: 04:03
Rating: 4.74
Views: 317593

Tags: Abatement Activity Blue Boot Boot-up BSOD Computer Connected CPU Death Delete Drive Error Error-Messages Errors Extremely Firedog Geek Geeks Geeks-on-call GeekSquad Hard Internet Issue Issues Jack Laptop Laptop-Repair LCD Message Motherboard Nerds Network No Not Notebook Notebook-Repair of On-site Onsite PC PC-Repair Power PowerJack Processor Remote Removal Remove Repair Replacement Replacements Screen Service Slow Spyware Squad Support Virus Viruses

Video Comments

funbags008 (July 24, 2008 at 4:10 am)

Hey ya'll. Just thought I'd let you know. I found Geek Teks by doing a Google search for laptop repair. After reading their comments here, on their web site, and in their blogs, I decided to risk sending my laptop to them for a power jack repair. I removed my hard drive and shipped my laptop off via their suggested FedEx method. 2 days later, I got a call from a guy named Dave who said he had repaired my notebook's powerjack problem. I am now a happy customer and am typing this from my notebook.

franklindodge54 (July 23, 2008 at 6:43 pm)

jdelshad,How many laptops and notebook computer do you repair every year? How many laptops does your company repair every year? How do I know I can trust your company to repair my laptop?

jdelshad (July 23, 2008 at 6:40 pm)

Actually, all GeekTeks employees are at least A+ certified (not that this means anything, since experience is really the key), and most are also at least Net + & Sec + certified. In addition all must have lots of experience in the field (GeekTeks prefers 2-3 years). They all have a 200 point background check run on them. And finally, something the competition (like GeekSquad) does not do, all technician are held accountable by a client feedback rating system. How do I know? I work for them.

camikazi2k (July 23, 2008 at 1:54 pm)

Honestly I would never send it to Best Buy, local are 99% more experienced, and some won't charge for simple issue. Also never call 1-877-GEEK-TEKS, Except if they prove to you that all there workers are A+ and WORK FOR THEM. All those companies just call people of craigslist that are kids at home

crippanda6 (July 22, 2008 at 6:10 am)

dude if i owned a pc repair shop i would fix that problem for free and even show the owner how to fix it them self, this world full of people who know nothing about computers seems like the easy way to scam people out of there money

saprissa9 (July 21, 2008 at 10:03 pm)

damn my laptop needs repairs. and i would also like to add photoshop in it. but my laptop has some porno in it. is just regular porno nothing illegal. i dont want to go to jail just cuz geek squad snitch me out.

sonicfanboy598 (July 21, 2008 at 5:41 pm)

i got my laptop fixed for free nothing was really broken they just fixed it for freeim thinking about takeing them again

finddahhost (July 21, 2008 at 4:12 pm)

Good information friendly. I was just about to take my laptop in for repairs when I came across this. I like the gut instinct part. I have found that this has always worked for me. Humans have good 'built-in' ability at judging character in most cases.

friendlytuition (July 21, 2008 at 4:06 pm)

3) Request a copy of company repair policies and procedures. I think Geek Teks hit the nail on the head with this one. They have not only a "Don't pay unless we fix it" policy, but they have also implemented a Price Cap on all their jobs to further insure you are not overcharged. Plus, in calling them I found that unlike the GeekSquad, they do not charge you until you are absolutely satisfied with the prices and service! These are excellent measures to insure service quality and satisfaction.

friendlytuition (July 21, 2008 at 4:03 pm)

Not all computer/laptop repair shops will rip you off. This report makes it seem that way. It's simply not true. When you take your computer/laptop in for repairs follow these general rules and you should be safe:1) Converse with the tech that will actually be repairing your computer/laptop (even Geek Squad has some decent technicians). Get a feel for the character of your tech & a feel for the price he will charge. 2) Follow your gut instinct. If you sense that you should not be there, leave